Interest in travel is growing. In case of impossibility to travel, travel agencies return the money to the passengers

first_imgThe new business and service conditions in the circumstances of the COVID-19 pandemic aim to ensure a refund in the event of travel cancellation due to the inability to arrive at the desired destination due to restrictive measures. Photo: UHPA Travel agencies, despite the new conditions in which we live and the rules that surround us, are facing increasing interest from clients for autumn and winter travel, say the Association of Croatian Travel Agencies (UHPA). “According to the information of our members, the interest in travel, although with increased caution, still exists, which makes us very happy. It is mostly about individual trips and traditional ski arrangements. In order to respond to customer requirements, our members have promptly adjusted the conditions and way of doing business and we believe that their approach to the new circumstances will motivate travelers in planning their trips.”, Said UHPA President Tomislav Fain.center_img All key information passengers can find out from employees of travel agencies and UHPA invites them to contact them with confidence. “In agency business, it has always been most important to spot new trends in a timely manner and adapt to them as soon as possible. Accordingly, the agency business was continuously changing and adapting to market and passenger requirements. In the same way, we approached the preparations for the tourist season 2021, for which the new rules definitely apply, and it is certainly encouraging that both our clients and partners have confidence in us. The only way to stay on that path is to provide passengers with all the information and safety, both on the trip itself and in case the trip does not materialize. UHPA, in cooperation with the relevant ministry as well as other professional associations, will continue to invest great efforts in the normalization of business as well as restoring the trust of passengers, and we are extremely glad that our passengers recognize this and show growing interest in travel.”, Concludes Fain.last_img

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